uAccept Reviews
uAccept is one of the best budget-friendly POS systems for small businesses on the market today. With several high-quality features, such as an encrypted magnetic card reader, customer loyalty programs, and location management tools, uAccept delivers everything you need to run your business with more efficiency.
The question you might be asking is,
With so many POS system choices on the market, how do I know if uAccept is right for my needs?
Come dive in with us as. After reading our review, you'll know for sure whether you should take the next step with uAccept, or if it would be best to continue your search elsewhere.
Pricing
uAccept has multiple plans in different tiers, which give users access to different features. As of now, the plans range from around $19 to $49 per month. However, if you're looking to purchase the company's POS hardware on top of that, you will also have to pay anywhere between $449 and $849.
With so many dealers on the market, finding the right one to purchase your POS system from can be challenging. Luckily, we have a helpful tool that takes your needs and budget into consideration to deliver you FREE POS price quotes from several retailers near you.
Click the button below and fill out our form to get started!
Features and Benefits
uAccept has some pretty incredible tools and a wide range of feature-rich software to choose from. Many refer to the uAccept system as a "plug and play" system, thanks to the fact that you can get it up and running in no time!
There are plenty of optional accessories that you can integrate with your system to enhance its functionality as well, including a cash register or barcode scanner. You can either purchase the entire system, or just a few of its components at Costco.
uAccept, as you might assume from the name, accepts a wide range of payments as well, including credit cards, debit cards, checks, cash, and even bitcoin!
Let's take a look at some of the standout features found within this cloud-based POS system.
Business Management and Reporting
Beyond taking payments and processing orders, uAccept has a robust system for managing the ins and outs of your business. Whether you need to create or manage loyalty programs, view sales reports, or add items to inventory, you can do it with the high-quality uAccept POS software.
One thing we love about uAccept is that the company allows you to access any data from your POS system on any computer anywhere in the world as long as you have a Wi-Fi connection. If you run a business, though you're always on the go, having the ability to see how you're business is running when you're not there and make decisions for your business in real-time, is crucial.
Customer Relationship Management
If you run a high-volume business, then you probably know how difficult it can be, if not impossible, to keep track of customers. One great aspect about this point-of-sale system is that you can access all of your social media channels through it, alerting customers about deals or discounts that you have in-store and online.
uAccept clearly understands the power of influencer marketing and word-of-mouth marketing, especially when it comes to retailers and restaurants. With this handy social media tool, you can send out Tweets about anything regarding your business!
Hardware
If we were to write home about anything with uAccept, it would have to be the high-quality POS system hardware that the company offers, as each piece of hardware is specifically designed for max efficiency.
Employees will absolutely love the sleek touch screen display, which allows them to tap on products and make easy transactions with notes included.
You can also add a customer-facing display and change what appears on each display based on whether it's looking at customers or looking at the employees.
The hardware that uAccept offers is also very compatible. For example, if you already have a receipt printer or cash drawer that you work with, you'll easily be able to hook it up to uAccept's hardware.
We recommend looking into the company's flagship uAccept MB3000 POS System.
Loyalty Programs
As a business owner, your goal is for customers to keep coming back, and uAccept makes it incredibly easy to create a loyalty program for your clientele. uAccept's loyalty program entices and encourages current customers to keep returning. These kinds of programs can assist in maintaining steady business while you look to expand your customer base.
You can create a loyalty program that rewards customers on how often they make purchases from your store, or reward them based on how much they are spending.
Employee Management
While the customer is the most important element of your business, you can't forget about your employees! It's crucial to have features in your POS system that make their lives easier.
For starters, uAccept's point-of-sale system allows you to authorize users for specific days or operations. For example, you might want to give your manager more access than your cashier.
Through this system, you'll also be able to see how much employees are selling during their shifts and look at work schedules. These kinds of insights can help you better understand how specific employees are doing at work each day.
Custom Support
Most point-of-sale system manufacturers offer customer support, though it comes in many forms which include text message, email, live chat, or phone. The majority of the support at uAccept is offered through email, though they encourage phone calls.
Keep in mind that their customer service hours for phone calls are not 24/7, so if you run a late-night business where you'll need customer support after midnight, this may not be the brand for you.
Payment Processing
The payment processing offering from uAccept is pretty flexible. You can use uAccept's Merchant account if you don't already have a payment processor, or use your own.
uAccept makes use of the BridgePay gateway system, which is very helpful if you are a business that makes use of tips and must account for them.
uText Integration
Lastly, one of the most unique features found in the uAccept system is the uText integration, in which customers can text their orders to the POS system directly. The employees then uses the system to reply to text messages, confirming orders or providing customers with important information.
Note that this integration comes with a monthly subscription of $19.99, giving you one phone number to use.
This subscription also only allows for 2,000 incoming and outgoing text messages, which may not be very much if you run a high-volume business.
For higher-volume businesses, we recommend opting for the additional 750 message block, which is $9.99 extra. You can purchase as many blocks as your business needs. If you run a multi-location business and need to send messages from multiple devices, additional phone numbers can be purchased.
Each extra phone number will cost you $5 per month. Luckily, you can get started with the 90-day-trial to see if you like the system before you commit to it.
Complaints and Limitations
Limited Restaurant Features
One thing that we found quite strange during our uAccept POS review, is that though the system was mainly built for business owners in the restaurant and food-service industry, it lacks two major food-service features; tableside payment processing and tableside ordering.
Bugs
One of the main complaints we've seen regarding the uAccept POS system is bugs. With the recent update, customers noted that they experienced system freezes.
If you're looking for an alternative to uAccept POS, we recommend checking out Leebro POS because it comes with many of the same features.
Leebro has a robust and dynamic POS system that is packed to the brim with features that you'd find on most POS systems geared toward the food-service industry.
It's flexible, mobile, and offers real-time analytics that you can use to manage your business from wherever you are.
Some of the top features you'll find in this POS system include accounting integration, menu management, inventory management, labor scheduling, global payments, and more.
You've likely heard of Square, as it's one of the most popular POS system manufacturers in the country today.
It is used by more than two million businesses and comes with a wide range of reporting features, helpful in keeping track of your business, no matter the business type.
The best thing about Square is that it is completely free.
Software upgrades will cost you, though the fact that you can get started on an all-in-one solution without having to worry about the cost of a monthly subscription is a huge bonus.
Final Verdict - Is the uAccept Point Of Sale System The Right Choice For Me?
There is no doubt in our mind that uAccept POS is a top-of-the-line POS system with tons to offer.
Yes, there might be other POS systems that are better for large national chains and multi-location businesses, though if you run a small business and you need something simple like a single POS terminal, quality point-of-sale software, and enterprise-class functionality, uAccept POS is the way to go.
It is one of the best POS systems for pop-up shops and retail stores.
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Tyler Connaghan
Contributing Author
