Spot On POS Review

Item: Spot On
Rating: 4.5
Author: Tyler Connaghan

Welcome to my Spot On POS review!

I have used this brand in my restaurant so I can speak from personal experience.

Shopping around online and trying to decide on your next system is tricky but fear not, you've landed on the right page.

Read below as I dig into insights based on my hands-on experience.

What is SpotOn POS?

SpotOn POS has been around for quite some time, though it was originally marketed and sold under the name Emagine POS. SpotOn began as a payment processing company back in 2001, though it wasn’t until 2018 that SpotOn acquired Emagine to bring their customers a versatile new system.

While there are many different POS systems under the SpotOn brand, their restaurant-specific platform with hospitality features makes it an excellent choice for those working in the food and service industry.

See SpotOn Pricing & Details

SpotOn has a wide variety of touchscreen POS solutions that are easy to set up so you can get your business running faster than ever. SpotOn does have a few restrictions when it comes to their hardware, though, so you won't be able to use your own.

However, the systems that they have put together are top-notch, and we think that you'll be pleased with what they offer.

Let's take a closer look, shall we?

Best SpotOn POS Features

SpotOn has a variety of great features that would take an eternity to talk about, so let’s instead go over a few of the top features:

Layout Generator: for better management of customer flow and table reservations
Backhouse Menu Builder: for building custom, detailed menus
Full-Scale Reporting: helps capture data and anticipate future needs
Online Ordering Tools: increases online ordering efficiency and set up custom options for catering
Intuitive Touchscreen Interface: for ease of use
Tableside Ordering: allows servers on the floor to send orders directly to the kitchen

SpotOn POS Pricing

SpotOn has a breakdown of prices depending on what you need for your business, which ranges from about $25/month to $195/month. Let's see how they lay their pricing model out:

SpotOn With Processing ($25/month)
SpotOn Without Processing ($195/month)
SpotOn For Extra Restaurant ($65/month)
Loyalty Add On ($25/month)
Website Add On ($25/month)

See SpotOn Pricing & Details

SpotOn's POS system cost is $25 per month for the payment platform, as well as an additional $65 per month if you want to use the restaurant-specific software. These costs do not include the cost of hardware or setup.

The good thing is that payment processing from SpotOn is affordable. In fact, SpotOn has some of the industry’s lowest commission rates, which is why so many restaurateurs chose them.

As of now, the rate for SpotOn is 1.89% + $0.15. Though the flat-rate cents commission is a bit higher than usual, the low commission percentage balances things out. Overall, pricing from SpotOn is very competitive compared to other POS companies, though we would recommend purchasing it with their processing unless you want to pay a ton!

Alternatively, if you've already got a third-party payment processing company in place and don't want to make the switch, visit our POS system without credit card processing guide.

SpotOn Review - An In-Depth Look

Web-Based System

SpotOn POS is a web-based provider, which is fairly unique for newer systems. Most newer systems fall under the local or cloud-based umbrella.

The beauty of a web-based system is that you can access your data remotely and control your POS system from any browser at any time. You protect your data much more easily as well.

Web-based providers update more simply than other types, meaning you’ll always have access to new SpotOn features as they continue to release new software updates. If you want to use a tablet for tableside ordering, you can reap all of the same benefits of a mobile POS system too.

Intuitive Design

We all know that training staff to use a new system can be a pain. Luckily, SpotOn is very easy to use. The menus can be customized, though right off the bat, they provide a clear map for your staff to navigate. Having an efficient and easy-to-use system equates to faster turnaround times.

Data Control

Running a successful restaurant in modern times means having a good grasp of the data that your restaurant creates. The great thing about SpotOn POS is that it provides owners and managers with extensive data reporting.

SpotOn allows users to monitor inventory, sales, time-based trends, employee productivity, and much, much more. Your system can be set up with alerts so that you can be notified of any inefficiencies or outliers.

All of this data can be accessed anywhere at any time!

Add-Ons and Integrations

SpotOn POS has plenty of add-ons and integrations available. Any system that comes without add-ons or integrations is probably not worth using.

The add-ons and integrations from SpotOn allow owners and management to make improvements to inventory, staffing, accounting, and a variety of other crucial business components.

Some of these add-ons and integrations include CTUIT, QuickBooks, Optimum Control, Gusto, Bevinco, Splick.it, and more!

Free POS Systems Quotes from BuyerZone.com

Customer Service and Support

Having a strong customer support team behind your POS provider is very important. You never know when your system is going to have technical difficulties and it shouldn’t be your job or anyone else’s job on your team to fix it/.

With SpotOn, you get 24/7 access to a customer service team that can help you with any issues as they arise.

Pros And Cons

Pros

Intuitive touchscreen layout
Excellent payment processing rates
Excellent menu building options
Restaurant-specific features
24/7 customer support

Cons

There have been reports of hidden fees in SpotOn reviews
Prices increase without SpotOn Payment processing
Hardware restrictions

Competing Alternatives

There is an abundance of POS systems on today's market and we want to ensure that every feature you need is included in whichever choice you ultimately make. If SpotOn is missing an aspect that you want, Clover, Square and Toast are its closest competitors.

Visit SpotOn vs Clover, SpotOn vs Square, and SpotOn vs Toast to see how SpotOn stacks up against its rivals.

Final Verdict

Is SpotOn the Right Choice for Your Business?

SpotOn is a pretty solid performer in the POS realm. It provides users with access to some of the top restaurant-specific features in the industry. Use the system correctly and you can create massive growth for your business.

The system comes with plenty of add-ons and integrations, and thanks to the back-office software, you can easily retain control of your business no matter where you are. Things like online ordering, card processing, gift cards, and data tracking are also very easy with SpotOn software.

The one major downside with SpotOn POS is that the hardware is a bit restrictive, though if you are a fan of the hardware that SpotOn provides, it shouldn’t be a big problem.

We hope that our review of the SpotOn POS system has brought you closer to your final decision. Click the button below and let us know what features you're shopping for. We provide quotes on the most reputable POS systems for FREE. It's our job to make sure you get a great deal.

SpotOn

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