Rezku POS Reviews
If you've been in the market for a modern and streamlined iPad POS tool that works with the cloud, then Rezku POS is a great choice. Standout features include inventory management, delivery management, online ordering, and loyalty rewards, all wrapped up in a nicely packaged bundle.
Of course, the real question is,
Is the Rezku POS system right for the needs of your specific business?
Let's dive in and explore everything you need to know about Rezku POS to determine whether or not it's the best option for you.
Rezku POS has three different pricing tiers to choose from, including Starter, Established, and Enterprise, all of which offer different features.
The Starter POS system goes for $0 per month, meaning all you have to pay for is payment processing and hardware.
However, with this plan, you can only have a maximum of two terminals.
The Established plan is $99 per month and allows you to install more than two POS terminals. The beauty of the Established Plan is that you can use as many terminals as you want, though you are limited to a single location.
Those running businesses with multiple locations will need to upgrade to the Enterprise Plan, which is custom and quote-based.
Rezku subscriptions include all of the tools you might need, from gift card program options to online ordering. If you want third-party integrations, however, you'll have to pay a bit extra.
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Features and Benefits
For starters, Rezku POS comes with tons of affordable hardware. Note that the system operates on iPads, though the company also offers a variety of hardware pieces to integrate alongside your iPad, such as card readers and printers.
You can purchase pre-built configurations for around $550 plus the cost of an iPad. Customizable peripherals include the kitchen display system, customer-facing display, cash drawers, and printers.
The fact that Rezku POS system operates on an iPad makes it extremely affordable and flexible. If you already have a sixth-generation or higher iPad, all you'll need is a terminal stand and tablet case from Rezku.
Terminal options include:
The Rezku POS system comes with built-in payment processing and encryption that abides by PCI compliance to ensure the safety and security of every payment.
You can accept mobile payments, including those from Google Pay, Apple Pay, and NFC. Plus, Rezku is one of the only cloud-based POS systems that offer gift card options without additional fees.
There are two main payment processing options, including a regular flat-rate fee or the exchange-plus processing rate, which Rezku bases on a custom quote depending on the size and volume of your business.
The rates start off at 1.99% + $0.15 per regular transaction.
With Rezku POS, your floorplans are completely customizable, the Rezku system delivers multiple configurations for dining rooms and supports tab transfers from table to table, as well as credit card pre-authorization.
Beyond all of that, the check-splitting capabilities are very simple, which you won't often find with other POS systems.
You can easily customize orders with forced or optional modifiers. If your staff gets any questions regarding allergies or ingredients, they can easily answer them thanks to the fact that you can attach item descriptions and recipes to each of the point of sale buttons.
If you're a restaurant with happy hour or brunch promotions, you can use time-restricted menus as well.
The offline mode in the Rezku system is surprisingly robust. Even if you have an Internet service outage in the middle of a lunch rush, you'll still be able to accept credit cards, print checks, or print kitchen tickets. All of the best POS systems have this feature.
The Rezku POS system supports a number of third-party integrations with delivery platforms, such as UberEats, Postmates, Grubhub, and DoorDash. You'll also find integrations with accounting software developers, such as Restaurant365, Ctuit, Quickbooks, Compeat, and Xero, as well as employee management and inventory management tools, such as Yellow Dog, Craftable, Digital Pour, and 7Shifts.
Reporting and Analytics
With reporting capabilities on the Rezku POS system you get more than 60 built-in reports for tracking inventory, labor, costs, and sales.
You can choose how you want to export your reports, whether in PDF, CSV, or XLS, or you can keep them in the palm of your hand with the smartphone app.
One aspect we really love about the Rezku POS reporting compared to other POS companies is the ability to set up auto emails to your management team, making sure everyone is on the same page at all times.
The cloud-based dashboard is straightforward, while the sidebar allows users to navigate seamlessly between various reports, providing the full scope.
Online ordering tools that come with the Rezku system don't come at an additional cost. We can't think of another POS system that allows for this kind of feature without additional fees. When you order your Rezku system, you'll get a custom online ordering URL, which you can use to streamline orders from your website to your kitchen printers and POS systems.
You can easily integrate your point of sale system with third-party platforms such as ItsaCheckmate.
It's simple to post your menu online so that customers can make orders for delivery or pick-up. The online payment portal is secure and allows for credit card processing and gift card processing.
Customer Relationship Management
The customer relationship management suite comes with loyalty rewards tools, and customers can redeem points for discounts or free items. The system is incredibly robust compared to other POS systems, allowing you to track rewards from a single customer and apply them at multiple locations.
The types of discounts you can offer are nearly unlimited, and you don't have to pay any additional fees to take advantage of them. You can even analyze your promotions as you go with user-friendly tracking tools.
To prevent mishandling, you'll have full tracking capability to see which of your team members is applying these discounts.
Complaints and Limitations
Rezku restaurant POS systems get a lot of love for their ease of use, competitive pricing, responsive customer service team, and robust offline mode, though there are a few limitations that some users note.
For starters, there have been times when software updates remove user-favorite features. But because the support team is so quick to respond, these things typically get taken care of.
One of the major downsides is that there aren't many integrations built into the system to begin with. You must install several third-party integrations if you want to fully take advantage of the software and all it has to offer.
Lastly, you cannot easily cancel the two-year contract if your business closes. Some businesses experienced this difficulty after closing down during the pandemic.
When it comes to an affordable iPad restaurant POS system, Rezku POS offers a lot. However, it's worth exploring other POS system alternatives if you haven't found everything you're looking for with Rezku.
Square is one of the best POS solutions for restaurants that don't want to deal with long-term contracts.
You've likely seen quick-service restaurants using Square, as the first tier is free with the ability to upgrade.
Note that you're locked in with Square's payment processing if you decide to go with them.
For reviews of the 6 POS brands that provide the freedom to select your own merchant service provider, visit our guide to POS system without credit card processing.
If you run a high-volume restaurant or a larger establishment, you might consider going with a higher-end full-service POS like Revel.
Revel has plenty of top-notch management tools and customizable reports.
However, the added price of $99 per month may or may not be worth the full-service capabilities, considering how many Rezku features already rival those of Revel.
Lastly, if you're looking for an ultra user-friendly system that uses iPad hardware, Lightspeed is a great choice.
The pricing varies quite widely depending on your needs, though it's great for both quick-service and full-service establishments.
You can find more information at: Lightspeed vs Square.
When all is said and done, Rezku is one of the most streamlined and cost-effective restaurant and bar POS solutions on the market today. With mobile terminals, robust offline functionality, and built-in reporting tools, it's a great fit for quick-service establishments, small businesses, and food trucks.
Unlike some other systems, Rezku comes with inventory tools, loyalty program options, and online ordering built into the software subscription without any additional fees. If you run a small restaurant and you eventually want to expand your operation, then Rezku is a great choice!
If you're looking to compare the cost of Rezku with other point of sale solutions, or you want to compare quotes of POS solutions in general, fill out our form below. By doing so, you'll get access to FREE price quotes from the top POS providers in the country.
We hope our Rezku POS review was helpful and best of luck finding a great POS solution for your needs.