Paradise POS Reviews
With so many options available, finding the right POS system for your business can be a time-consuming process.
Luckily, we've done the research so that you don't have to.
Continue reading as we explain the benefits that Paradise POS could bring to your business. We're here to help you decide whether or not it has everything you need.
Paradise POS Cost
There is a one-time payment of about $1,300 for each POS station.
The POS software monthly fee starts at around $50, which also includes 24/7 support.
Since each business has unique hardware requirements, POS system costs will vary greatly from business to business.
Accurate Paradise POS pricing is done by quotation only.
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Features and Benefits
General POS System Features
The Paradise POS system is designed for restaurant and retail businesses and includes specific features for these types of operations. There are some POS features that both retail and restaurant owners will find valuable for convenient business management.
Payment Processing
Paradise POS makes taking payments a breeze. It provides reliable and secure payment processing for all payment types including cash, gift cards, debit and credit cards (including EMV chip cards), contactless and digital payments (including Apple Pay and Google Pay).
To accept debit and credit card payments in person, you will need to acquire a credit card machine through a different company. Paradise POS is compatible with many popular brands such Ingenico, Dejavoo and PAX.
One major benefit is that if your internet connection goes down, your business will not be disrupted. Offline mode allows payments to be taken without internet access, ensuring that you don't miss out on sales.
Inventory Management
Accurate inventory counts help retail and restaurant owners keep track of costs, reduce waste, allow identification of inventory discrepancies, and prevent products and ingredients from ever running out of stock.
Paradise POS offers top-notch inventory management capabilities, critical for any retail business or restaurant.
The iPad interface and POS barcode scanner conduct inventory counts and automatically update your numbers. Plus, the barcode scanner integrates with the barcode printer, making it easy to print out labels.
Employee Management & PayRoll
With great employee management capabilities, Paradise POS lets you optimize employee labor, control labor costs, and schedule employees. Not only will this help ensure that you have sufficient staffing at busy times, but tracking labor costs will let you know if you may need to cut down on shifts as well.
Your payroll report data can be exported to a payroll management system like QuickBooks, and relayed to the CPA or payroll consultant.
Customer Management
Paradise POS not only helps you to reward customers with loyalty programs and gift cards, but you can also attract new customers and grow revenue with promotions and discounts.
You can create custom cards featuring your business logo and has an open API in process that will allow integrations.
You'll have the ability to program buttons for discounts to specific customer groups. This could be for students, military, seniors, or employees.
Businesses with time-based discounts like happy hours are in luck, as the Paradise POS system can be set to apply discounts during specified times of the day. Employees will not need to adjust the price manually.
Purchase data can be tracked in the customer database. Useful functions include viewing how the customer has paid for their purchase and performing refunds on past purchases.
Reporting
Real-time reports show detailed insight into your business performance. This is helpful in making informed decisions about your business in a timely manner and monitoring important business indicators, both of which can be done anytime from any location on any device that has access to the cloud data.
Viewing sales data to discover what your best-selling items are will allow you to identify where you can control costs and discontinue slow-moving items.
Reports help seamlessly track inventory movement, employee hours, employee sales commissions, and see how effective marketing campaigns are.
Security
The Paradise POS system covers all the security bases, from ensuring encrypted payment for debit and credit card transactions to identifying inventory discrepancies.
The cash drawer uses an anti-theft blind count system. The cashier won't be able to see the amount of cash that should be in the til, and the total can't be adjusted. This is particularly useful for businesses who operate with multiple employees using the same cash drawer. It also prevents cash skimming and employee manipulation of discounts.
Customer Support & Training
With Paradise POS, you'll get 24/7 customer support. The team is available by email or phone and boasts short waiting times of a maximum of fifteen minutes on hold.
After-hours on-call technicians can help you with technical assistance via the POS system itself.
Paradise POS can have its system ready to use the following day, a major benefit in maintaining the operational efficiency of your business during the transition of switching POS systems. All you need to do is provide the necessary information upfront.
It is important to set aside training time so that you and your employees can be confident in using the Paradise POS system before ringing up customers. Paradise provides a free two-hour training session, during which screen sharing is used to demonstrate the features.
Age Verification
The age verification tool guarantees that customers who are buying alcohol or tobacco are of the correct legal age. This includes ID scanning and is critical for bars, restaurants, liquor stores, vape shops and smoke shops.
Restaurant-Specific Features
Menus & Pricing
Paradise POS lets you adjust your menu items and prices for each individual restaurant location. You can customize your menu from anywhere that you happen to be, using the cloud-based function.
Table Management
Seating and restaurant layout, merging, splitting bills and setting up bar tabs can all be performed on this POS solution. Additionally, items can be moved between checks very simply with just a few clicks.
Take Out & Delivery
You'll get takeout and delivery capabilities, and to minimize order errors, the delivery module prints tickets that feature QR codes for the delivery drivers to scan.
Retail Specific Features
Rentals
The rental module allows your business to easily offer rentals. You can manage rental deposits, customize rental times, and streamline the checkout and rental return process with this POS feature.
Scales & Barcodes
You'll be able to streamline repetitive processes at checkout because with Paradise, you can scan and weigh products. This also ensures accurate inventory tracking.
Tax
The Paradise POS system can easily monitor and track sales tax even with multiple tax rates.
Complaints and Limitations
Although there are many satisfied customers who are very happy with their Paradise POS system, some customers have experienced glitches and issues with it crashing and having to spend lots of time dealing with the technical support team.
This software is iPad-based so if you are after an Android or Windows-based POS system, Paradise will not work for you.
Competing Alternatives
It's always a good idea to check out the competition before you make any final decisions about your POS system. Here are a couple of the top competitors.
Square
Square's system is extremely flexible. It is ideal for many business types including restaurants and retail stores.
You won't need brand-specific terminals with Square. This feature-rich POS system is compatible with iPads and many other tablets.
Features include employee and inventory management, business reporting, marketing and loyalty programs, payment processing, and more.
Best of all, Square offers a free version of it's POS software as well as a free trial.
The Lightspeed POS system is ideal for various types of retail businesses as well as bars and restaurants.
They offer all the features you'd expect from a top POS provider, including eCommerce functions and a plethora of third-party integrations to maximize your business performance.
They offer a large variety of POS hardware, including an iPad hardware kit, and have a free trial available as well.
Final Verdict
The Paradise POS system is a combination of legacy POS functions and the simplicity and convenience of an iPad interface.
This full suite of POS software will ensure the smooth running of your business.
Rather than spending hours contacting POS providers for pricing details, let us do the hard work for you. Simply fill out the questionnaire below to let us know what you need, and receive multiple FREE quotes based on the ideal POS system set up for your business.
Tim Postlethwaite
Contributing Author
