Mcdonald's POS System
With over 68 million customers served up each and every day, you might be wondering what kind of POS system this fast-food giant uses to keep everything in check. You might also be wondering,
Can I use the McDonald's POS system for my own business?
Luckily, you've come to the right place. Come with us as we explore the ins and outs of the McDonald's POS system.
What POS System Does McDonald's Use?
As of today, McDonald's uses a form of the NewPOS EPOS system, which is now made by Torex, though was originally developed by the Savista point of sale solution company.
When 2008 rolled around, McDonald's decided to start programming its own POS systems so that the company could have total control over the way that they worked.
In doing so, McDonald's was able to optimize the POS software so that it could handle the millions of customer orders that took place each day. When they finished programming the system, they name it NP6.
What Kinds Of Features Does The McDonald's POS System Have?
Because the McDonald's point of sale solution is built in-house, it offers a unique variety of features that you won't find on many other POS systems. However, there are also tons of standard hospitality features found on most POS systems in the food and retail industries, including screens and printers in both the front and back of house, which make the ordering process smoother and more efficient than ever before.
The POS system works in tandem with the company's cash registers as well, allowing McDonald's staff to take orders while standing out the counter whenever a customer decides to use cash rather than cards.
Yes, McDonald's has an in-depth training program so that its staff has a good understanding of the POS platform, though with that said, it is a very easy and intuitive point of sale system to get used to, which is why McDonald's is able to move so fast in most stores.
The interface on the system is incredibly clean and easy to use, relying mainly on photos and pictures so that McDonald's staff can learn how to use it much more quickly, recording orders regardless of their language skills, education, etc.
You might be surprised as to how simple this POS system is. The NP6 primarily focuses on customer's orders, rather than incorporating tons of customer relationship management (CRM) features.
One of the neat things is that you don't need to have an in at a McDonald's to get to know more about the POS system, as many McDonald's locations have in-store kiosks that customers have the ability to place orders through. These kiosks typically share all of the same features that you would expect to find on the actual POS system.
Will The McDonald's POS System Work For My Business?
If you run a small business, then we would not recommend the McDonald's POS System for you, as it has very particular features that allow it to work on a much larger scale with thousands of potential customers each day. Plus, remember that the NP6 was made specifically for McDonald's, meaning several of the major features would no be relevant to your business.
You can check out the best cash registers for small businesses if you'd like to get a better idea of some point of sale system cash registers that might work better for you.
However, if you've made up your mind on buying a point of sale system for your fast food business, you may want to consider checking out our best fast food POS article, as it will provide you with a guide to find the best point of sale systems for your needs.
How To Find The Right POS System For My Business
For the majority of businesses out there, the McDonald's POS System will be far too much. The system is built to handle some of the highest volumes of customers in the world and is built with some of the most in-depth, optimizing features that most businesses simply do not need.
Of course, there are some things that the McDonald's POS system has that you should definitely look for when searching for a POS system for your business, including employee management features, inventory management features, kitchen printers, and more.
There are much more sensible choices out there for smaller businesses, including Vend POS, Revel POS, and Lightspeed POS.
Tyler Connaghan
Contributing Author
