Florist POS System
Having the right florist POS system can make running your floral business more enjoyable. With a high-quality floral POS system, you can automate and streamline your business to save yourself time and money.
Because florists require such unique POS features, such as reciprocity tracking, spoilage management, arrangement inventory management, and more, it's crucial to get a POS system that is florist-centric.
Come dive in with us as we explore the best florist POS software and hardware solutions on the market today.
Best For | Top Features | Cost | Free Trial | |
|---|---|---|---|---|
Overall | Website integration, order tracking, reporting and analytics | $29.99 per month | Yes | |
Management System | High-volume order processing, multi-location capabilities, real-time information sharing | $99 per month | Yes | |
Automated System | Customer relationship management, Autofill features, incoming payment tracking | $100 per month | Yes | |
eCommerce | Accounting, invoicing, sales reports, real-time dashboard, customer portals | $19.99 per month | Yes | |
Small and mid-sized businesses | Order management functionality, hardware integration, centralized calendar | $50 per month | Yes |
FloraNext POS System has all of the latest technology, making it one of the most advanced systems for running a floral business.
One of the great aspects about FloraNext is that the company offers a free trial for new users, meaning you can see how well the system might work for you without having to spend a dime.
And unlike other systems, FloraNext POS does not force you to use its payment processing, giving you more options for flexibility.
If you decide to continue using this flower shop POS software, you can choose between several transparent pricing options. For example, the basic plan starts off at $29.99 per month
FloraNext is the best POS system on our list because it integrates intuitive florist delivery management, allowing you to set up multiple routes for local deliveries. There is a handy maps tool in FloraNext that you can use to select the best route for your destinations, making for much faster deliveries. You can also get turn-by-turn, GPS-style directions, or print your maps out.
FloraNext also provides quality point of sale reports so you can assess what's happening with your business at a deeper level. These reports go over deliveries, POS sales, and much more! Because this POS software is made for flower shops, you'll get complete flower shop data at your fingertips.
QuickFlora POS - Best Management System
QuickFlora POS is one of the most well-integrated florist POS systems, allowing business owners to meet all of their needs without spending an arm and a leg. QuickFlora is certainly the way to go if you want to make the most of your profits. It's most likely because the system was made for florists by florists.
It's worth noting that QuickFlora is an independent software company, meaning you can use it without paying any wire service fees or membership fees. The 30-day trial is great, as it allows you to suss out whether or not the POS software is a good fit for your needs.
QuickFlora's data export tools are super easy to use, and the developer made it easy to switch back and forth between different platforms while retaining customer IDs and everything else. It also has excellent processing capabilities for larger orders. Overall, QuickFlora can process more than 100,000 orders per month, making it excellent for multi-location businesses.
However, even the smallest flower shop with a single terminal can benefit from the value QuickFlora provides.
The integration tools are the true cherry on top. The real-time information sharing capabilities allow you to share every detail of every order with any employee or customer, which can help you process orders more efficiently.
All of this costs $99 per month, which is pretty fair considering you get a totally integrated system for bolstering your flower shop sales.
Floristware POS - Best Automated Florist POS System
Floristware has some of the best automation tools for flower shops on the market today, offering a superb independent POS solution for florists.
You can automate your entire system to create streamlined processes that will make creating daily arrangements easier than ever. It also has many customer relationship tools for retaining existing customers, which means more profits in the long run.
You'll find several applications that make this system unique, including the accounts receivable module, which stores and tracks incoming payments from customers.
The AutoFill feature is where it excels in terms of automation, allowing you to take orders quickly by accounting for the history of each customer's past purchases.
This unique feature works hand in hand with the customer management module, which provides details like anniversary or birthday reminders.
The pricing starts at $100 per month, making it a bit pricier compared to some other florist POS software options on the list. However, when you consider the level of automation that this system delivers, it is quite impressive. For this reason, many florists are willing to pay a bit extra.
Hana POS - Best for eCommerce
Hana POS is a web-based POS system that is made for florists, providing tools such as e-commerce, email marketing, website creation, and much more.
This unique software solution offers a number of high-end features, including wire service integration, optimized routes, customer portals, a proposals module, house accounts, and a mobile app with digital signatures.
This cloud-based solution has pretty much everything a florist could need to save time and make their business more successful.
It provides invoicing, accounting, sales reports, and a number of other crucial flower shop business processes.
It also has plenty of integration features, such as merchant services integration, Quickbooks integration, web orders, phone orders, delivery times, and more.
The dashboard is extremely helpful, showing orders that need to be fulfilled and those that have been fulfilled in real-time. It also provides the ability to look up the history of your customers so you can save certain processes and information, such as preferences or credit card information.
If you're looking for high-quality florist software that can integrate nicely with your florist website, then Hana is a great choice!
While it's not as feature-rich as some other florist point of sale solutions on this list, it only costs $19.99 per month with the baseline features, making it a great choice for any flower shop on a budget that needs better marketing tools.
Floral Frog - Best for Small and Mid-Sized Flower Shops
Floral Frog has recently taken the floral industry by storm with its cloud-based point of sale system that is great for small and mid-sized floral businesses. Floral Frog makes use of a high-end delivery module and a custom reporting engine that you can use to plan and organize deliveries.
The centralized calendar that comes with this cloud-based florist point of sale system also helps in maintaining dates and times for tasks, appointments, collections, and deliveries.
Plus, the POS application is easy to install on an iPad, making it more intuitive for users.
The order management functionality is great for helping businesses process and track flower orders with its automatic address finder and integrated payments. You can easily integrate the point of sale system with a Bluetooth cash register or thermal printer to process payments and record sales transactions.
The company offers services based on a monthly subscription that starts at around $50 per month, making it one of the more affordable florist point of sale systems in the industry.
Important Criteria To Consider Before Selecting A Florist POS System
Arrangement Inventory
Tracking the stock of your flowers is incredibly important when running a floral business. You should be able to see all of the components of your various arrangements when looking at your inventory management system, including the vases, bows, and any other additions.
The system should also be able to suggest suitable replacements if the particular items customers are looking for are not in stock.
Reminders
As a flower shop, having existing customers that stick around is crucial. However, up until the past ten years, sending out targeted reminders to customers has been nearly impossible, especially if it included a private message that should only be seen by a specific person in that household.
With new electronic communications and social media, customers can get important reminders however they please, allowing them to surprise their family, friends, and significant others with flowers for special occasions.
Order Entry
Order entry is such a crucial yet surprisingly overlooked element of decent point of sale technology for florists. Having the ability to enter and keep track of each element of each order in real-time can help make your business more efficient, meaning more sales and more profits for you.
Spoilage Management
There are two critical parts to spoilage management. For starters, you should be able to track items that are close to expiring so you can notify your florist. The second part is being able to track any items that typically spoil prematurely.
Having the ability to track spoilage management in your inventory can help you evaluate the quality of the stock of your suppliers more effectively.
Reciprocity Tracking
If orders are too big to handle or orders are made outside of the range of a particular flower shop, it's not uncommon for that flower shop to give another flower shop business. Florists often work with other types of businesses in their area as well, including wedding planners, caterers, candy stores, and funeral homes, collaborating on unique items and packages.
With reciprocity tracking, you can see how certain opportunities work back and forth between your business and another. With this data, you can determine which of your partners delivers the most profit.
Route Planning
Deliveries are one of the most difficult and time-consuming aspects of running a flower shop. When planning out deliveries, a flower shop has to take a number of elements into account, including the vehicles they must take, the range of those vehicles, the capacity, and how many runs that vehicle is making in a day.
Hopefully, your delivery or route planning system can propose the best routes to and from the shop to make each delivery more efficient and save time. There are plenty of advanced systems out there that can change dynamically, accounting for new orders throughout the day.
Customer Relationship Management
Customer relationship management (CRM) features can be found on just about any kind of POS system. This type of feature is wildly important for maintaining repeat business. A high-quality customer relationship management system can store customer information, including preferences, contacts, outstanding balances, and much more.
When you're designing a solid marketing approach or creating deals, a high-end customer relationship management system can provide all of the necessary perks to smooth out your workflow.
Fundraising Support
There are many fundraising organizations that use specific flowers depending on the causes that they support. For example, Patriot Day organizations use yellow flowers, Breast Cancer Awareness organizations use pink flowers, and Veteran or Memorial Day organizations use poppies.
It is important that your florist point of sale system has the ability to remind organizations of these upcoming holidays in advance. You'll get more orders in this way and have much more time to prepare your inventory.
Budget
Of course, one of the most important aspects that you might not want to consider, though you likely have to consider, is your budget. Depending on how large your business is, you might need to budget for your flower shop point of sale system.
Don't pay for things that you don't need. Make sure to carefully read over the pricing and compare one system to another in terms of features, integrations, add-ons, fees, and more.
There are companies out there that offer far more flexible pricing options depending on the size and type of business.
The Final Verdict
The flower industry is an ultra-specialized industry that requires ultra-specific tools for optimizing business. You can't simply go out and purchase any point of sale solution and hope that it will work for all of your in-store and e-commerce needs.
With the right combination of florist software and hardware for your business, you can expect a more streamlined system, better automation to keep up with your customer, fresher products, and more detailed organization.
Finding the right flower shop software can be overwhelming. However, if you pick from one of the above carefully researched POS systems, we guarantee you'll find powerful tools that can help you increase profits, fulfill multiple orders with ease, and optimize the daily operations of your store.
Tyler Connaghan
Contributing Author
