Dinerware POS Review
Without a reliable point of sale system, your restaurant will likely struggle.
Dinerware is one of the highest quality POS systems made specifically for restaurants. It’s top-of-the-line software performs a variety of functions that can strengthen the backbone of your operation.
But does Dinerware have the benefits and features your business needs? Come with us as we explore what this POS system has to offer.
Where Did Dinerware Come From?
Dinerware is the creation of Heartland Payment Systems, Inc, which is one of the largest payment processors in the US. The company provides a number of services, including debit, credit, and prepaid card processing, security technology, electronic and mobile commerce, payroll solutions, and much more.
In fact, Heartland Payment Systems Inc. works with over 300,000 businesses across the country, including fast-food restaurants, fine dining restaurants, and everything in-between.
Best Dinerware POS Features
Dinerware POS Software Pricing
There are not any exact prices for Dinerware POS software listed online, as the subscription plans are based on what a business owners needs. However, there are many reviews which note that the Dinerware price to performance is of high value.
You can get in touch with Dinerware to ask about their various pricing models.
An In-Depth Look At Dinerware
Intuitive Menus
The Dinerware menu software is incredibly easy to use. Because the software is set up to run in multiple locations, you can add as many categories, items, or choices as you please. Dinerware allows its users to create customized menus for specific jobs as well.
Owners can also create tax rules or hide taxes for transactions made over the bar, as well as create or limit discounts.
Complete Flexibility
Dinerware allows customers to enjoy more relaxing dining experiences thanks to increased table service efficiency.
The check-splitting feature in Dinerware’s software helps to save time by allowing customers to share items, apply their payments to separate tickets, repeat orders that have been made before, etc.
The software holds/releases menu items for the kitchen as well, and offers an infinite number of split payments no matter how many tickets there are.
Labor Management
Dinerware has a wide array of options for labor management, which makes it much easier to work with staff. Managers can create an infinite number of staff jobs, edit timesheets, calculate pay for overtime, and access databases for different employees.
You can use internal messaging to communicate with your staff, which makes scheduling a breeze. Dinerware software works to eliminate errors that come from labor-management processes, saving you time and money.
Security Features
Security is important in a digital world and Heartland’s Dinerware software has all of the necessary features to protect sensitive payment data from the network of your customers. There are a number of security features built-in, including activity monitoring, access control, secure transactions, and more.
Back Office Features
The Dinerware Fresh Sheet feature is great for keeping track of different menu items, including specials. Customers will find it much easier to order with accuracy. As a manager, all you need to do is enter items into the Fresh Sheet software in small amounts. It will keep track of the quantities of those items as they are purchased to provide you and your staff with a real-time alert if you need to 86 something!
The back office features also provide managers with instant access to over 80 built-in reports, which can either be viewed on the hardware or printed for safekeeping.
These reports can be saved in a number of formats, including Excel, PDF, CSV, RTF, and more! It is no question that restaurant owners need to be able to stay on top of data so that they can create a restaurant that is both competitive and profitable.
Having data such as sales, inventory, or labor, allows you as a manager to make better, market-based decisions, which can ultimately prove more cost-effective for your business.
Pros and Cons Of Dinerware POS Software
Pro's
Con's
Final Verdict - Is The Dinerware System Worth It?
One of the best ways to decide whether or not a POS system is worth it or not is by reading expert reviews like this one. By spending more time looking for the right POS system up front, you can spend less time dealing with problems or inefficiencies on the backend down the line.
We know that there are thousands of happy Dinerware restaurant POS users out there who find it easy to get started with the software and expand it as their business grows. Dinerware helps create efficiency for restaurants of all shapes and sizes thanks to its flexible character.
Plus, Heartland provides customers with excellent customer service, so you never need to worry about unreliability!
We hope that the information in our review has helped you to make a more informed decision!
Tyler Connaghan
Contributing Author
