Country Club Management Software
Don’t let an outdated, inefficient POS system hold your county club back!
We’ve extensively researched country club management software, and come up with the top 3 that we highly recommend.
These POS systems will help run your dining, facility bookings, retail, and events management more efficiently.
See which of these 3 systems will be the best fit for your business.
Software System | Software Cost | Booking Management | Food and Beverage | Member Management | Best For |
|---|---|---|---|---|---|
Quote Based | 10/10 | 8/10 | 9/10 | Overall | |
From $60/month for full POS features | 8/10 | 9/10 | 8/10 | Value | |
$345 per Feature | 7/10 | 10/10 | 6/10 | Restaurant Features |
The 3 Best Country Club Management Software Providers
Quick Answer:
1# TAI Club Management - Top Pick for Country Clubs
2# Square POS - Best Value for Money
3# DiningEdge - Best for Country Club Restaurants
#1 Top Pick for Country Clubs - TAI Club Management
Part of the Northstar Group, TAI provides a complete set of software solutions aimed specifically at the club market.
There are a whole host of features to support private clubs, ranging from event management, memberships and reservations to retail, food and beverage sales.
TAI is the best POS system for club management due to the flexibility of their software. You can opt for the features you need, meaning you'll never pay for software that you don't actually use.
Reservations and Scheduling
Designed with tee and court times in mind, but equally capable of handling scheduling, this is one of the most feature-rich reservations modules on the market. Dinner reservations, caddy assignments, and tournament set-up are a few of the booking capabilities you'll get with this system.
Members can book reservations via a mobile app while the business will be provided scheduling reports with analysis by member, membership category, or event type. And it comes complete with no show tracking.
Members who book multiple services will receive a full itinerary to help them stay on track, starting from their early morning round right through to dinner.
Membership Management
From user-friendly online membership inquiry forms to customizable membership categories and member spending analysis, the TAI club software makes this central aspect of country club management run like clockwork.
It's easy to process applications, manage membership fees, and set minimum food and beverage or retail spend thresholds for accessing extra member benefits with TAI Membership Management. All this means less time on admin tasks relating to your members, freeing up staff to focus on looking after them and providing memorable experiences.
Point-of-Sale and Retail Features
The TAI Retail Point-of-Sale module is so impressive it's a wonder they don't market it more heavily to retail stores beyond the club sector. With powerful payment features like integrated multi-currency credit card processing, a member credit book, tournament and league billing, and full integration with the reservations system, you have everything you need to handle the financial transactions associated with your club.
The inventory and sales analysis tools are no less comprehensive, while TAI also offers a separate but equally comprehensive POS system to manage your food and beverage sales, recognizing that users have very different needs from the two systems.
#2 Best Value for Money - Square POS
The award-winning Square POS provides management solutions to a broad range of sectors, and includes some very handy capabilities for country clubs as a result.
Retail, food and beverage, and appointment scheduling functions are all covered by Square. This company provides high-quality hardware options and has a reputation for excellent customer service, allowing them to compete with TAI Club Management software.
In addition to their core POS features, Square offers advanced functions as either add-ons or integrations which are paid for separately. Be sure to keep an eye out for exactly what you want your POS system to do. This way, you'll be able to get an accurate picture of the overall cost.
Customer Relationship Management
Although Square is not a dedicated membership management module, you'll still find most important features that come with one. Membership fees can be treated as "subscriptions", while the customizable loyalty rewards system will allow you to create tiers or types of memberships that have their own distinct benefits.
Where square really shines is in customer engagement and marketing. You'll be able to track members' preferences for retail purchases, tee times, and meals to create tailored communications and incentives. This level of personalization is a nice touch that your members are sure to appreciate.
Managing Bookings
Having worked successfully with many clients in the spa/salon and health and fitness industries, Square POS is well adapted to scheduling and managing bookings. Square Appointments' booking process is quick and easy. Reservations are coded by whether they've already been paid for, or if payment is pending.
It integrates fully with Google Calendar so that you, your employees, and your members can all view the booking from compatible devices.There's also an automated reminder service, helping to keep members on time for their appointments and reducing no-shows.
Food and Beverage
Square restaurant POS provides all the ordering, inventory, and menu management features that even the finest dining establishments need, and at a price that is affordable enough for small clubs providing simple food and beverage options.
One highlights is the drag-and-drop table layout feature. If you need to rearrange the dining room to accommodate several large bookings, you'll be able to configure a plan that works before starting to shift the furniture around.
Bulk menu additions are also useful, as they'll allow you to set up seasonal or even daily menus which can be swapped in and out of the POS's active ordering section at the touch of a button.
Head over to Square Restaurant POS Reviews for more information.
#3 Best for Country Club Restaurants - DiningEdge
As the name suggests, DiningEdge started out primarily as a web-based restaurant point-of-sale and management software company.
However, their features and software is robust enough to thoroughly cover all other operations essential for country clubs.
Users have been particularly impressed with their shift scheduling and integrated accounting capabilities, in addition to the food and beverage-specific aspects of the software.
Restaurant Management
With integrated website menu and inventory systems, you can create full menus and modifiers with images and even linked videos. This makes it easy for customers ordering via mobile phone or tablet. Menu changes can be made quickly via a user-friendly interface, so your servers can always be up to date with specials and item availability.
If you chose to use OrderEdge for your ordering, you'll be able to effortlessly create purchase orders for ingredients and restaurant supplies. What's more, if you're ordering products from one of the many members of DiningEdge's partner program, numerous items are eligible for rebate.
Scheduling
ScheduleEdge allows the creation of full schedules for the different roles in your country club in minutes. Employees are sent a notification of their shifts for confirmation, and you'll be able to see when they've checked and accepted their schedule for the week. This feature helps reduce absences and improve punctuality.
Schedules can also be adapted in running. If you suddenly find that there are a lot of bookings coming through for the restaurant, shop, or spa, on a particular day, you can fire off an amended shift schedule to see which of your off-shift staff are able to fill the gaps and maximize your capacity.
Accounts and Reporting
The AccountingEdge module integrates seamlessly with most major accounting software providers. Data sent to your accounts team can be used directly in their preferred suite. It comes with automated tools for ensuring entries are accurate, consistent, and auditable. AccountingEdge not only helps avoid costly errors, but also helps streamline daily tasks and financial decisions.
Factors to Consider when Buying
Country clubs are complex businesses with several distinct but overlapping aspects. We'll touch on a few of the key factors you may want to consider in your next POS purchase.
Payment Processing
With a multifaceted country club business, you're going to want different ways for your customers to pay. While restaurant bills or purchases from the golf pro shop will usually be done in person by cash or debit card, booking deposits, membership packages, or tickets to special events are often best arranged online through an eCommerce portal.
Having a point-of-sale system that incorporates as many payment channels is vital to the flexibility of your operation. Meanwhile, you also want to ensure the charges paid for processing payments are competitive so as not to cut too deeply into your profit margins.
Member Management
Knowing your members is clearly crucial to running a successful country club. Similarly, knowing their regular guests and other prospective members is key to building and maintaining member relationships right from the get-go.
An excellent member/customer relationship management (CRM) package will allow you to collect information for your customer database every time someone engages with your business. This all builds into customer profiles including address and contact details, DOB, purchase histories from tennis racquets to wine choices, and can even tell you which other members they like to dine with.
All this knowledge can be used to inform the creation of targeted promotions, customized membership categories, birthday gift cards, event seating plans, the possibilities are practically endless. Your members and guests will get experiences that really feel personal, which is great news for both your reputation and bottom line.
Restaurant Management
Even without considering the rest of the country club, a restaurant is a complicated enough business to operate. You need a point-of-sale solution capable of helping with table management, menu building, inventory control, and generally facilitating the whole dining process from ordering right through to calculating the tip.
One really useful advanced feature to look out for is ingredient-level availability tracking. That means the dishes on your menu are linked to the individual ingredients in your pantry. Therefore, your servers should never be caught off guard by the popularity of one dish using up a key ingredient of another. If your restaurant software also facilitates menu modifiers, the affected item can either be 86ed or adjusted as per the chef's instructions with no disruption to service.
An added advantage of linking ingredients to dishes is being able to use the purchase prices of food items alongside their menu price and popularity for reporting and monitoring the profitability of each item on the menu.
Scheduling
Whether you're taking bookings for golf tee times, tennis courts, personal training, or spa treatments, the best country club software can take appointments, send out automated reminders to reduce no-shows, and provide reports with insights that help you optimize the usage of your facilities.
Identifying your busiest and quietest times for particular facilities or services lets you decide when to rota extra staff, create discounted time-slots, and work to avoid dead time.
Final Verdict
We recommend checking out TAI Club Management Software first. However, if this provider's quote for the set of services you require comes back as a bit too high for your budget, Square POS is a very capable alternative that can save you money.
If you're looking for a POS primarily aimed at the restaurant at your country club, have a look at DiningEdge. Because there are limits to which additional aspects you can expect this system to handle, one of the other two brands may remain the better option overall.
Whether you're ready to purchase a POS system, or are just price shopping, our FREE quote service will enable you to get a good feel for the market. Answer the few quick questions below to let us know what equipment you are interested in, and we'll provide quotes from the most reputable dealers.
Tyler Connaghan
Contributing Author