Best Pizza POS Systems
When it comes to a great POS system for your pizza business, there are a few features you must have, including delivery management, order integration, and reporting/analytics. There's nothing that can be quite as frustrating as attempting to deal with a POS system that simply isn't fit for your business.
So what POS System is best for pizza businesses
Well, the best pizza POS system is the one that gets the hard work done for you so that you can focus on what you love most, which is making pizza! Whether you're running a small, neighborhood-friendly pizza parlor or the next big pizza franchise, here are the best POS systems for pizza businesses.
$649 installation fee / $99 per month per terminal
Digital menu boards, iPad registers, kitchen displays, self-order kiosks, mobile ordering tablets
24/7 phone and web support
Driver delivery management, Integrated KDS, Customizable Reporting
Pizza shops of all shapes and sizes
$499 (remote) or $1,500 (on-site) installation / $79 per month per terminal
Standard terminals, customer-facing displays, tableside ordering, self-order kiosks
24/7 technical assistance and hands-on training material
Encyclopedic online training features, tableside ordering, detailed menu management, payroll administration, real-time data
Sit-down pizzerias or full-service pizzerias
$1,200-$1,500 installation / $49 per month subscription
iPad, EMV Readers, cash register, kitchen printer
Unlimited 24/7 support with live chat, text, and email
Raw ingredient tracking, custom online ordering, offline functionality
Quick-Service PIzza Shops
$1,700 installation / $59 per month
Apple and Android integration, Meraki networking gear, Epson printers, Kitchen display system, EMV solutions
24/7 support through phone calls, email, or in-app messaging
Remote printing, back-office report generator, table management, online ordering
Sit-down pizzerias or full-service pizzerias
Free + Additional Hardware and Feature Fees
iPads, kitchen printers, receipt printers, customer display screens, registers
24/7 customer support with paid plan
Chowly Integration, basic back-office reporting, user-friendly app
Delivery or take-out restaurants
Revel is one of the most comprehensive iPad POS systems on the market today.
The set of features in this POS system is endless.
Revel comes complete with a myriad of features and integrations, perfect for those who are looking for an ultra-customizable POS system with online pizza ordering, tableside ordering, delivery management, multiplication support, and kitchen display systems.
Revel has been on the market for about ten years now and has become a favorite among restaurant owners.
There are a few unique features that are well worth mentioning, including the open API and digital menu board.
You can take the Revel system even further when you venture into the app marketplace, as Revel is a renowned branded mobile app builder for various merchants too. Beyond the wide range of small businesses that Revel partners with, the company has a few major foodservice businesses under its wings as well, including Arby's and Popeyes Chicken.
Whether you run a quick-service pizzeria or a full service pizza restaurant, you can customize Revel to fit your needs. However, we recommend it more for quick-service shops. This particular pizza POS system comes with customizable ordering options, which allows customers to add toppings, make special requests, and even create half-and-half pies. Managers will love the fact that they can track their delivery drivers throughout the process too.
There is no doubt that Revel sits on the high-end for iPad POS systems, as plans start around $99 per month for baseline functionality.
Toast is another POS system that works well for pizza restaurants of all shapes and size, from your full service pizza restaurant to your quick-service pizza shop.
Toast was built specifically for the foodservice industry and starts at $75 per month for the baseline POS system and restaurant management system.
It is worth noting that Toast works exclusively on Android devices, which makes it a bit more versatile compared to its iPad competitors.
Users can also choose to utilize Toast hardwired terminals, as well as a handheld POS system for tableside orders.
One of the beautiful things about Toast is that it is one of the most intuitive systems out there for employees. The POS software is easy to get the hang of, helping to expedite your day-to-day business.
Some of our favorite functions include an online ordering system, customized tip percentages for customer transactions, and the ability for customers to receive digital or printed receipts. Users also love the options for takeout and contactless delivery, especially during these times. Of course, you will have to pay another $75 per month to take advantage of the complete online ordering suite.
Toast provides users with integrated payment processing, so you will not be able to use your own merchant services provider. However, they do provide a policy to match the rates of any third party merchant services provider. If you have your own payment processing company that you work with, Toast might not be the right choice for you. However, with serious versatility and ease of use, it is our favorite Android-based POS system for pizza restaurants.
If you're in the market for the best POS system for your quick-service pizza business, we recommend Shopkeep.
Yes, Shopkeep was not specifically made for pizza restaurants.
However, it does come with a wide variety of pizza features to help your business run smoother. Just look at the wonderful raw ingredient tracking feature for starters.
The beauty of Shopkeep is that it is one of the most highly scalable and customizable POS systems for restaurants out there.
If you want to have a system that can add various toppings and calculate those into the price of a pizza, for example, Shopkeep can get it done.
Plus, online ordering features are phenomenal. Your customers will love how easy it is to order online from your pizza shop.
Shopkeep uses Clover hardware and iPad hardware. Beyond the fact that it is quite versatile, it is the most reliable POS system for restaurants on our list. The reliability stems from offline functionality, which allows you to continue running credit card transactions, even if the Internet suddenly goes out. Shopkeep has great customer service as well, meaning if you have a problem, that problem will get fixed ASAP.
You can use a variety of payment processing systems with Shopkeep, which is very beneficial for those who have merchant service providers that they prefer. Of course, you can also choose to use in-house payment processing from Shopkeep if you choose.
Most pizza shops will find Shopkeep to be one of the highest quality pizza POS systems around, though we recommend it more for small, takeout pizza shop businesses and quick-service pizza restaurants.
Upserve is a cloud based POS system that works for pizza restaurants that utilized both iPad or Android tablets.
It comes with a range of POS features, including recipe costing, mobile ordering, and delivery management. Upserve is one of the best for takeout businesses too.
With that said, it is one of the few on our list that we would seriously recommend for full service restaurants, as it comes with tableside ordering and table management features. You can use the Tableside device from Upserve for contactless payments.
Upserve is very similar to Toast in many ways. We recommend comparing Upserve and Toast side by side if you want a better idea of which one has the right features for you.
Upserve integrates a wide variety of POS features, including mobile ordering, call-in ordering, and in-house ordering, all under one management system. Customers find it easy to add tips and businesses find it easy to tack on necessary fees or delivery charges to checks.
The subscription plan for Upserve starts at around $59 per month. However, to get full access to inventory management features and the Upserve loyalty program integration, you will need to fork over $199 per month. Every plan with Upserve comes with flat-rate payment processing too, which is great for those who don't already work with a merchant service provider.
Square has been around for quite some time now. More recently, however, the company created a cloud-based restaurant POS system known as Square for Restaurants.
Compared to most other restaurant POS systems, Square is very affordable.
It comes with built-in payment processing as well, making it a great choice for a small pizza business on a strict budget.
The entry-level Square subscription is completely free and does not come with any sort of long-term contract.
It is worth noting that inventory management and modification features are a bit limited with the entry-level version, though if you run a small pizza shop that sells by the slice, this may not be an issue.
The beauty of Square is that it is incredibly user-friendly. You can install it on iPad or Square registers and make use of additional modules for online and mobile ordering, loyalty programs, marketing, and payroll. This iPad POS system has a very conversational ordering style. Customers can easily modify down to the ingredient level on the fly.
Pizza shop businesses run on pretty tight margins. There is no question about that. We recommend the free version of Square for smaller pizza shops to start. All you need is an iPad and Square credit card reader to begin taking your first orders. Once your business begins to grow, you can add additional software features later down the line.
What To Look For In A Pizza POS System
The features available on pizza POS systems can seem quite endless. However, you don't need a million features to run a successful business. Here are a few of the best pizza POS features that we highly recommend looking out for when searching for the best POS system.
- Online Ordering: If you have younger customers and you haven't integrated any type of online ordering system, then you are missing out on a good chunk of revenue. Many people want to order pizza without ever having to talk to a person. You should give your customers the ability to order their pizza online and have it delivered using your website or a specialized app.
- Ingredient Tracking: Having some form of inventory management that allows you to look at the ingredients on your menu and track what you do and don't have in stock is extremely helpful. A great inventory management system allows you to update your inventory as customers order specific meals so that you can update and order new ingredients automatically or manually from the app. Ingredient level tracking may cost a bit extra with most pizza POS systems, though it is very much worth it in a business where so many ingredients are in use.
- Order Management: There are tons of pizza shops out there that have a mixture of in-house, online, and phone-in orders. It's up to you to find a quality POS system that utilizes a strong ordering system. This way, all of your management features, including menu management and delivery management, are integrated in one space.
- Delivery Management: Speaking of delivery management, we know that pizza and delivery are best friends. When you have a management system in place for your deliveries, you can manage and track your delivery orders using your in-house POS system or third-party delivery service.
- Loyalty Program: There is no better way to get customers coming back for more with a good loyalty program in place. Loyalty programs have been around forever. For a small pizza business, getting customers to sign up for special deals and offers will entice them to come back and order more pizza from your restaurant.
- Reporting and Analytics: You want your POS software to track every sale that you make and create reports that surround customer traffic and employee activity. Having the right data to look at will tell you which items are selling best, which days are busiest, and how you should schedule your employees based on the needs of the restaurant during specific times.
- Pizza Builder: If you run a shop that serves by the slice, you may not need a pizza builder. However, if your pizzeria allows customers to build custom pizzas, including those with unique toppings or half-and-half pizzas, you'll want some sort of pizza building software built into your POS system.
Of course, the features don't end here, though we believe the above features are the most important. One thing to note is that you may want to consider easy of use as a priority.
Most food service restaurants have quick employee turnovers. The last thing you want to have to do is teach new employees how to use your POS system over and over again.
If you run a sit-down pizza business, you will need some sort of pre-authorization for bar tabs or table management software integrated into your POS.
Final Verdict - Which Pizza POS System Should I Get?
Looking for the best pizza POS system for your business can feel like a daunting task. You need to start by looking at the best POS systems on the market and comparing the features, all the while considering your budget. The majority of pizza POS systems come with an integrated payment processor, so you should also take into consideration what kinds of fees they charge and whether or not having a third party payment processor might be a smart idea.
We also recommend testing out POS software before settling into a contract if you can. There are many POS companies that provide businesses with free trials. If your chosen POS company provides a free trial or free demo, we urge you to take advantage of it.
Overall, if we had to choose our favorite pizza POS system from our "Best Pizza POS Systems" list, it would be Revel. This particular POS system comes with robust integrations, excellent reporting and analytics, a modern kitchen display system, a variety of flexible ordering features, loyalty programs, and much more.
Our pick - Revel