Apple POS System
Because Apple is not a traditional business, it’s no surprise that they don’t utilize a traditional POS system!
What kind of POS system does Apple use, and would it be a good choice for your business?
Dive in with us as we explore what the Apple POS system is all about.
What Kind of Point of Sale System Does Apple Use?
Apple makes use of the EasyPay touch point of sale system. With this system, customers have the ability to scan bar codes for the items that they are thinking about purchasing and checkout using the app provided by Apple.
Unfortunately, if you do not use iPhone, then you will have to speak with one of the employees in the store to get your desired product scanned.
The stores have been making use of this point of sale system since 2009, which is one of the reasons that the checkout process at each Apple Store is so incredibly seamless.
As a customer, you never have to stand around next to a cash register and wait for the next employee to help you. It's almost like being at a restaurant with tableside ordering, as you get the "cash register" delivered to you.
All of the capabilities of the iOS-based point of sale system are available to employees, though it does require each Apple store to also have access to the proper POS hardware, including the credit card reader and the scanner. These durable devices are very easy to use and will last many years if treated well.
The beauty of not having to have a designated space for a POS device to sit means that the store can have a more open feel. No matter where a customer is within the store, they can complete their transaction and go on with their day.
Since Apple first integrated this unique system in 2009, they have been slowly rolling out upgrades.
At this point, the system is working completely from the iPhone 12.
Employees can make use of all the exclusive iPhone 12 features when checking customers out, including the TouchID fingerprint scanner. Having access to this additional security is very crucial in the tech world, though it also helps to enhance the customer experience by speeding up the transaction process.
Plus, the iPhone 12 is a pretty significant hardware advancement. All traditional POS actions can get done at a much faster rate compared to the older iPhone models.
In Apple stores across the United States, customers can use fingers or styluses to sign into the Apple devices that are present. Once you have completed your transaction, you can email yourself a receipt before signing out.
It is worth noting that this new iPhone 12 upgrade required Apple to upgrade to newer cases. The great thing about these new cases is that they accept pins and chips. More and more people are starting to pay with chips and pins these days, as it is much safer.
Plus, the new shells come complete with a unique NFC scanner.
Because of this, any Apple customer that comes in with a recent model of the iPhone, moving from the iPhone 8 to the current iPhone 12, will have the ability to purchase any of the products in the store with Apple Pay.
We hope that this answers your question as to what point of sale solution Apple uses.
Because Apple has such an ultra-specific system that they work with, it probably wouldn't be the right choice for your business. In essence, Apple is promoting its products, all while completing transactions and enhancing customer service.
With that said, if you run a business that is similar to Apple, you might consider getting a portable POS solution to integrate into your store.
Make sure to check out our reviews of some of the best POS solutions on the market at our blog. Here, we provide in-depth reviews and comparisons of some of the most popular or underrated POS systems on the market today.