Improve service levels and customer experience

With OS.Interact telecommunications, operators can choose from a range of solutions for fast and direct customer communication which facilitate service usage and enhance subscriber self-care capabilities. Orga Systems’ high performance Customer Notification System enables telecom operators to update their subscribers on important information and send personalized messages. Mobile customers who do not have sufficient prepaid credits can take advantage of Orga Systems’ Call Me solution that features a convenient pay-for-me functionality.

With Orga Systems Mobile Self-Care and IVR solutions, subscribers can easily access their accounts and can change personal settings at any time. Orga Systems’ Direct SMS is an ideal SMS routing solution designed to help operators manage massive SMS push-campaigns, marketing promotions and SIM updates. Orga Systems Call Back reduces interconnect fees and allows subscribers to initiate phone calls when roaming.