Personalized Broadcasting Channel

In today’s market, differentiation is crucial. More than ever, operators require an efficient communication channel through which they can reach the subscriber in order to keep hold on to their market share and ensure long term revenue. Therefore CCP provides a modern, world-class solution: The system offers a central hub that matches subscriber-related events and parameters to notification messages. For message delivery, CCP supports multiple communication channels and can take into account calendar rules andtime of day to optimize timely delivery.

This solution informs subscribers in real-time about relevant account information, thus giving them full control. Integrated rule-based filter mechanisms ensure the highest level of customer satisfaction. Subscribers will always feel well-informed.

Orga Systems’ CCP supplies the operator with the necessary tools to establish a closer and deeper relationship with the customer - continuous interaction is the key. Use cases range from simple notification algorithms to indicate a reached credit limit to new product offers and valuable account information, personalized for the individual subscriber.